Delivery Information


The delivery of the ordered goods is carried out by a courier licensed operator, to an office specified by the User, or a delivery address on the territory of the Republic of Bulgaria. Delivery is at the expense of the User. Before sending the ordered goods,
NEWSAT LTD has the right to contact the User on the phone specified by him in order to specify details of the order and / or delivery.

          In case of loss of the goods upon delivery, the User has the right to send him another product or to be reimbursed the price of the goods.

NEWSAT LTD shall not be liable for failure to fulfill the order in cases where the User has provided incorrect, incomplete and / or inaccurate personal data, including when he has provided an incomplete, incorrect or fictitious address or telephone.

Delivery is made within the time limits described under each delivery option in the order interface module. In exceptional circumstances,
NEWSAT LTD reserves the right to extend the delivery time by informing the User in due time.

The ordered goods are delivered for signature, with larger shipments (at the discretion of the licensed carrier courier) delivered to the entrance of the building.

The consumer is obliged to inspect the goods at the time of delivery, and to notify the courier immediately in case of any discrepancies, defects and damages. If the User does not do this, the delivery is accepted without objection.

If it is impossible or difficult to serve personally at the address, the parcels are served as follows:

    to business address - to the person with the place of work of the address, indicating the name of the person who received the consignment;
    for home address - to a household member, indicating the name of the person who received the shipment.

If it is not possible to deliver the shipment, which is not due to the fault of
NEWSAT LTD or the courier, the person making the delivery shall call the contact phone specified by the User in order to specify from which office of the courier the User can receive the shipment.

In the event of failure to contact the Consumer, the distance sale contract is automatically terminated and
NEWSAT LTD is released from its obligation to deliver the goods ordered.

In the case of international deliveries, the rules for the delivery and receipt of consignments to the relevant national postal service and to the relevant national law of the country in which the recipient of the goods is located shall apply.

All import taxes and duties on importation of the goods are at the expense of the User. The consumer cannot claim a refund if he has refused to pay the import duties and taxes or receive the shipment.